We view every operation through one lens: zero tolerance for error. With leadership rooted in strict financial auditing, we engineer backend operations that do not fail.
Serviqore has run round-the-clock security dispatch operations since 2020. Our standard is simple: every shift, every checkpoint, every report: right, on time, no exceptions. That discipline is what makes us a genuine extension of your team, not just a subcontractor answering phones.
Every DAR reviewed before it reaches your inbox, not spot-checked, reviewed
Every missed checkpoint gets a phone call, not just a flag on a dashboard
Every escalation follows your chain of command exactly as you defined it, not a shortcut version of it
Why Small-to-Mid-Sized Security Firms Choose Us
Large BPOs build for enterprise contracts and retrofit down. We built for operations your size from day one which shows up in the details:
No minimum site count and no bloated onboarding the 14-day pilot is the whole process
One point of contact who learns your sites, not a rotating queue of unfamiliar agents
Pricing and process that scale as cleanly with a 5-site contract as a 50-site one
Built around your existing tech stack TrackTik, Silvertrac, or whatever you already run not ours
Who We've Worked With
Since 2020, Serviqore has delivered live dispatch and command-center operations for security firms including AoE Security, Allstar Security, Arseas Security, and AmGuards Security. That's proof our custom models hold up across different fleets, footprints, and post-order structures, not just one convenient fit. We built this business specifically for small-to-mid-sized security operations, because that's the segment large BPOs overlook and generic call centers can't serve well. If that's your size and shape, we're built for exactly that.
Operational Footprint
Entity
Serviqore BPO Solutions, operating out of a secure facility in Bangladesh
International Client Base
Active deployments across the United States.
Mission
Eliminate night-shift turnover, liability blind spots, and margin compression for small-to-mid-sized guard operations
Let's Talk
Ready to see it in action? Reach out for a consultation, or go straight to a free 14-day pilot no long-term commitment, no risk to your current operations.
Security & Trust Layer
Here’s exactly how we handle access, credentials, and your data on the ops floor:
Clean Floor Policy: No personal mobile devices at operational workstations during active shifts.
Role-Based Access: Individual, credentialed access to client systems for each dispatcher.
Data Handling: Minimal data retention and controlled, need-to-know access on every account we run.
No Local Hosting: Client data is never hosted or repurposed on Serviqore servers.
Nothing to Retain: Because we never take custody of your operational data (schedules, GPS, video feeds), there is no retention period to manage for it. It stays in your systems throughout and after our engagement.
Dispatcher Screening: Every dispatcher is screened and background-checked before assignment to a live account.
Confidentiality: Every dispatcher signs a confidentiality/NDA agreement before accessing a live account.
Immediate Access Removal: Floor access is revoked immediately when a dispatcher leaves or a contract ends. System credentials are deactivated and passwords changed the same day.
MFA Compliance: Dispatchers use multi-factor authentication wherever required by the client.
Your Protocol, Followed: Incident notifications follow your defined protocol, exactly as provided.
Access Monitoring: Dispatcher access to client systems is logged and reviewed by a supervisor.
Client Systems Only: We use RingCentral and your existing guard-monitoring platform. No unauthorized third-party tools or separate hosting systems are used for client data.
